Mrs Mary Pham Thi Thu Hang

“The extensive case studies of global leading organizations including Microsoft, Netflix, Starbucks
and DBS Digital Banking highlights the importance of the leaders’ role in both creative disruption
and disruptive innovation by connecting resources and people adeptly to build an innovation-driven
and customer-centric culture to develop and implement digital transformation agendas within their
The Action Learning Workplace Project as part of the Post-Workshop Assignment enables the
participants to implement the newly acquired leadership skills and tools at a rapid pace within their
organization and, crucially, to adapt quickly to change by adopting a ‘disruptive digital mindset’ and
lead the disruption of their organization again and again to ensure their sustainability in the highly
competitive era of the Fourth Industrial Revolution (Industry 4.0).”